20% is automatically applied when you purchase 2 Xcaret parks. 25% is automatically applied when you purchase 3 or more Xcaret parks.
Yes, you can purchase with another person's card, only if you can present legible copies of both sides of the cardholder's official photo id, along with both sides of the signed credit card used for payment.
Yes, you must select a specific date to visit each park. If you have any questions, please check our cancellation policy.
Once your purchase is approved, print your confirmation page and keep for your records. You will receive an email confirmation that you will bring with you on the day of your visit.
Park admissions and tours are not exchangeable for other products.
Unfortunately, tickets for any of our attractions are nontransferable.
Please contact us at email@example.com, we will be happy to resend a copy to your preferred email.
Most parks do not close unless there is a hurricane warning. If there is heavy rain scheduled for the day of your visit, you must reschedule 24 hours in advance. Your voucher will be valid for 1 year with the bad weather guarantee. Please note that changes on the same day of your visit are not allowed.
It's mandatory to show the signed credit card used for payment (or legible copy of both sides); otherwise, you will not have access to the park and you could lose your purchase.
If you want to add something more to your purchase, please email firstname.lastname@example.org